Privacy Policy

We collect both personal and non-personal information that you provide directly or automatically through your interactions with our website or app. This includes:

• Personal details (name, email address, password, communications, payment details).

• Purchase history and account login information.

• Technical data (IP address, browser type, computer and connection information).

• Usage data such as page visits, response times, interaction details, and navigation patterns.

• Comments, feedback, product reviews, recommendations, and personal profile information.

We may use tools (including cookies and analytics) to measure session performance and improve user experience.

We collect information when you:

• Create an account or complete a purchase.

• Provide personal details through forms, surveys, or direct communication.

• Browse our website or use the app (through automated data collection tools such as cookies).

Your information is used only for the purposes outlined in this policy.

We collect and process personal data to:

• Provide and operate our services and digital content.

• Offer ongoing customer support and respond to user inquiries.

• Send service-related notices, updates, and promotional messages.

• Create aggregated statistical data to improve our services and app performance.

• Comply with applicable laws and regulations.

Our website and app are hosted on Wix.com, which provides our e-commerce and digital platform. Your information may be stored through Wix’s secure servers and databases protected by firewalls.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover), ensuring secure handling of credit card data.

We do not sell or rent user information. Data may be shared only with trusted service providers when required to operate or improve our services, or when legally obligated.

We may contact you to:

• Manage your account or resolve issues.

• Collect fees or payments.

• Send updates, surveys, or important policy changes.

• Enforce our terms, agreements, or applicable laws.

You may be contacted via email, phone, text message, or postal mail.

Our site uses cookies and analytics tools to enhance user experience and collect anonymized data. For more details, please visit our home page at: www.themenopausemafia.com.

If you no longer want us to process your data, contact us at misti@themenopausemafia.com. Upon request, we will remove or anonymize your information as permitted by law.

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. Material updates will be communicated via our website or email notification.

If you wish to access, correct, amend, or delete personal data we hold about you, please email misti@themenopausemafia.com.

By using The Menopause Mafia website or app, you consent to this Privacy Policy.