Terms & Conditions - Website
Your privacy matters to us. We collect only the information needed to deliver our services, enhance your experience, and keep your data safe.
Terms & Conditions - Mobile App
Your privacy matters to us. We collect only the information needed to deliver our services, enhance your experience, and keep your data safe.
Privacy Policy for The Menopause Mafia Website
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Effective Date: January 1, 2025
Contact: misti@themenopausemafia.com
The Menopause Mafia (“we,” “us,” or “our”) values your privacy. This policy explains how we collect, use, store, and protect your information when you use our website, app, and related services.
Information We Collect
We collect both personal and non-personal information that you provide directly or automatically through your interactions with our website or app. This includes:
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Personal details (name, email address, password, communications, payment details).
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Purchase history and account login information.
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Technical data (IP address, browser type, computer and connection information).
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Usage data such as page visits, response times, interaction details, and navigation patterns.
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Comments, feedback, product reviews, recommendations, and personal profile information.
We may use tools (including cookies and analytics) to measure session performance and improve user experience.
How We Collect Information
We collect information when you:
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Create an account or complete a purchase.
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Provide personal details through forms, surveys, or direct communication.
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Browse our website or use the app (through automated data collection tools such as cookies).
Your information is used only for the purposes outlined in this policy.
Why We Collect Information
We collect and process personal data to:
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Provide and operate our services and digital content.
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Offer ongoing customer support and respond to user inquiries.
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Send service-related notices, updates, and promotional messages.
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Create aggregated statistical data to improve our services and app performance.
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Comply with applicable laws and regulations.
Data Storage, Use, and Disclosure
Our website and app are hosted on Wix.com, which provides our e-commerce and digital platform. Your information may be stored through Wix’s secure servers and databases protected by firewalls.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover), ensuring secure handling of credit card data.
We do not sell or rent user information. Data may be shared only with trusted service providers when required to operate or improve our services, or when legally obligated.
Communication
We may contact you to:
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Manage your account or resolve issues.
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Collect fees or payments.
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Send updates, surveys, or important policy changes.
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Enforce our terms, agreements, or applicable laws.
You may be contacted via email, phone, text message, or postal mail.
Cookies and Tracking Tools
Our site uses cookies and analytics tools to enhance user experience and collect anonymized data. For more details, please visit our home page at: www.themenopausemafia.com.
Withdrawing Consent
If you no longer want us to process your data, contact us at misti@themenopausemafia.com. Upon request, we will remove or anonymize your information as permitted by law.
Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. Material updates will be communicated via our website or email notification.
Access and Corrections
If you wish to access, correct, amend, or delete personal data we hold about you, please email misti@themenopausemafia.com.
Disclaimer
By using The Menopause Mafia website or app, you consent to this Privacy Policy.
Privacy Policy for The Menopause Mafia App
​
Effective Date: January 1, 2025
Contact: misti@themenopausemafia.com
The Menopause Mafia (“we,” “us,” or “our”) values your privacy. This App Privacy Policy explains how we collect, use, store, and protect your information when you use The Menopause Mafia mobile application and its related digital services.
Information We Collect
We collect both personal and non-personal information that you provide directly or automatically while using the app, including:
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Personal details (name, email, password, communications, payment details).
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Account and membership data (profile information, subscriptions, in-app purchases, activity history).
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Device information (IP address, operating system, device model, app version, mobile network).
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Usage data (screen views, session duration, clicks, crash logs, and performance analytics).
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Optional permissions such as camera, microphone, or push notifications — only if you enable them within your device settings.
We do not collect unnecessary data or access your contacts, photos, or other personal files without explicit permission.
How We Collect Information
We collect data when you:
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Create an account or sign into your membership.
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Make a purchase or subscribe through the app.
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Engage with community features, posts, or messaging tools.
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Interact with push notifications or app content.
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Automatically, through analytics tools and cookies that measure usage and performance.
Why We Collect Information
Your data helps us to:
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Operate and personalize your in-app experience.
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Deliver coaching content, community features, and digital materials.
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Manage payments, subscriptions, and customer accounts.
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Send service updates, reminders, and relevant communications.
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Improve app functionality, design, and security.
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Comply with applicable laws and app-store requirements.
Data Storage, Use, and Disclosure
The Menopause Mafia app is hosted on secure third-party platforms that comply with industry-standard security and encryption.
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Payment transactions are processed by PCI-DSS-compliant gateways such as Apple Pay, Google Pay, or Stripe.
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Your information may be stored in secure databases managed by our service providers.
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We never sell, rent, or trade personal information.
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Data may be shared only with trusted vendors who assist in operating the app, or if legally required.
Communication
We may contact you to:
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Confirm or manage your account and subscriptions.
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Provide technical support or respond to inquiries.
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Send in-app messages, emails, or notifications about updates and promotions.
You can adjust your notification settings or opt out of marketing emails at any time.
Cookies and Tracking Tools
The app may use cookies or mobile analytics (such as Firebase, Mixpanel, or Google Analytics for Firebase) to collect anonymized performance data.
You can manage analytics preferences within your device settings or by contacting us.
Withdrawing Consent
You may withdraw consent to data processing at any time by emailing misti@themenopausemafia.com or adjusting your device/app permissions.
We will delete or anonymize your data as required by law or app-store policy.
Privacy Policy Updates
We may update this policy from time to time. Updates take effect immediately upon posting within the app or on our website. Material changes will be communicated by in-app notice or email.
Data Retention
We retain your data only as long as needed to provide services, fulfill legal obligations, or maintain account records. When no longer necessary, data is securely deleted.
Third-Party Links & Integrations
The app may contain links to external sites or embedded services (e.g., payment processors, community platforms). We are not responsible for their privacy practices; please review their policies separately.
Access and Corrections
If you wish to access, correct, amend, or delete personal data we hold about you, please email misti@themenopausemafia.com.
Disclaimer
By using The Menopause Mafia website or app, you consent to this Privacy Policy.
